Escrow is our preferable payment method, we also accept T/T, Western Union, credit card. We are expected to receive your payment within 3 days after placing your order.
Kindly Note: We prefer payment through ESCROW and it is the safest way. Before paying please make sure your address and telephone numbers are correct.
A: 2-5 days for the processing to send out your goods after the payment is cleared and we have a large stock on hand.
B: All items will be shipped to buyer's Aliexpress address. Before you pay, please make sure your address in Aliexpress matches the address you would like us to ship to.
C: Items usually will be shipped within 5 business day on payment received.
D: Most times you will receive your order within 10-30 business days after we transfer your package to the delivery company. We cannot guarantee the delivery timeframe if the post office has any unexpected delays due to holiday, weather, customs, or other conditions. Some countries like Russia, Brazil, or some European countries may take up to 50 days or longer for delivery.
We appreciate your patience if you haven't received items in 30 days(Russian customers may need more patience by reason of the local delivery system and/or customs). If you are concerned in any way, please feel free to contact us via Aliexpress message instead of leaving negative/neutral feedback or opening a dispute. We will make every effort to fix any problem.
Customs duty is obligation and liability of a citizen in your country, so buyer should be responsible for any tax and custom duty incurred. Generally, the delay or failure delivery is sometimes caused by the policy of different customs. For example, Laser Pointer is unacceptable in some countries. Therefore, please double check your local customs policy carefully before purchase. Or, we will NOT be responsible for any failure delivery related destination customs issue.
We offer most shipping way such as Sweden Post and express, if you want to change to faster way, you can contact us.
If you feel not satisfied with the items you received from us, and the item is different from description. Please let us know.
Full refund, exchange or replacement is offered. Just if in need, please return the item to us within 3 days after you receive it. Please contact us for the detailed return & exchange instruction. We are not responsible for the loss due to the lack of communication.
Kindly Note: we won't return the shipping cost or don't take the shipping cost back to us unless it's our fault. Hope you can understand this. And we are not responsible for the loss due to the lack of communication.
If you have any questions, please feel free to email us, we will reply you ASAP. If no response within 24 Hours, please check the spam in your mail box.
We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback without asking for help.
Our aim is to provide Top Level Customer Service, so we will try our best to solve any problem.
Please DON'T leave negative or neutral feedback if you haven't received item in 30 days, because we have mentioned the shipping time repeatedly.
We are a new Aliexpress shop aiming to bring you the highest quality products at the lowest prices.
We aim for the highest customer service - quick responses, quality postage and packing for safe receipt of items, fast delivery.
If there are any queries or issues please do not hesitate to contact us via Aliexpress's messaging service before leaving feedback. If you experience other than a 5 star service please contact us and we will try our best to resolve any issues.
We aim to respond to ALL messages within 24 hours.